How do I verify a long-distance moving company?
To verify an interstate long-distance mover, look up their **USDOT Number** in the FMCSA licensing database, confirm their **Operating Authority (MC status)** is marked as "Active" for Household Goods, check that they hold a minimum of $750,000 in bodily injury liability insurance, and ensure their profile is listed as a "Carrier" rather than a "Broker."
Understand the Difference: Carrier vs. Broker
Many consumer complaints in the long-distance moving industry arise from booking with sales brokers who do not own trucks. Here is what you need to know:
Interstate Carriers
Interstate carriers own a physical fleet of trucks, hire W2 moving crews, perform their own moves, and are directly liable for cargo loss or damage claims.
Moving Sales Brokers
Brokers are sales agencies that book moves and sell the contracts to independent third-party carriers. They have no moving trucks or direct crew control.
Red Flags When Booking Interstate Relocation
- Movers refusing to perform a virtual or in-home survey of your belongings.
- Demands for large cash deposits or credit card deposits upfront.
- Quotes that are significantly lower than competing carrier estimates.
- Movers utilizing generic names like 'Nationwide Moving' without a USDOT registration.
- Refusal to provide the federally-mandated booklet: 'Your Rights and Responsibilities When You Move.'