Key Takeaways
- Is a moving company required to give you a written estimate? Learn the legal requirements and why a physical or virtual survey is mandatory.
- Key topic: moving estimate
- Key topic: written estimate
- Key topic: binding estimate
Why You Should Never Accept a Verbal Moving Quote
A verbal estimate given over the phone is one of the most common precursors to a moving day scam. Across many states, including New Jersey, moving companies are legally required to provide you with a written estimate at least 24 hours prior to your move date.
The Survey Requirement Movers cannot legally issue an estimate without first performing an audit of your household goods. This must be: 1. An on-site physical walkthrough of your residence, or 2. A virtual visual survey using video conferencing tools.
This prevents movers from claiming "unknowingly large loads" on moving day as an excuse to raise rates.
What Must Be in Your Written Estimate? A legally compliant written estimate must detail: * The moving company's state license and USDOT number. * The date the physical or virtual survey was performed. * A detailed inventory list of all furniture and boxes. * Additional access conditions (elevators, stairs, long carries, parking restrictions). * Payment terms and methods accepted (be cautious of cash-only demands). * A clear designation of whether the quote is Binding (guaranteed price) or Non-Binding (hourly/actual rate).
*Credit & Attribution: Adapted from original industry guides by guest contributor Peter Dimaira and Cindy Myer of the New Jersey Warehousemen & Movers Association.*
Verified Sources & Citations
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