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0 Incidents (Clean)0 Incidents (Clean)0 Incidents (Clean)
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WHITE GLOVES MOVING & INSTALLATION INC
Low Risk
FMCSA Active BIPD & Cargo Insured DOT Audited73-4097 HULIKOA DRIVE, KAILUA KONA, HI 96740
USDOT Number
3912497
MC Number
HI-PUC-HHG
About the Company
Verified HI Intrastate Local Household Goods Mover (USDOT #3912497) regulated under Hawaii Public Utilities Commission (Motor Carrier Household Goods), operating 10 inspected commercial moving truck(s).
Website URL
No website listed
Coverage Areas
KAILUA KONA, HI
Risk Assessment
0
Risk Assessment
Zero Consumer Complaints
This motor carrier has zero consumer complaints registered in the national database over the last 4 years.
Carrier Trust Check & Quick Facts
| USDOT Number | 3912497 |
|---|---|
| MC Number | HI-PUC-HHG |
| Safety Rating | HI-PUC-HHG Registered |
| Operating Authority | Active |
| Registered Fleet | 10 Trucks |
| Vetting Methodology | 5-Point Audited |
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Federal Safety Records
Enhanced FMCSA Safety & Complaint Intelligence
Safety: HI-PUC-HHG RegisteredLive FMCSA RegistryTranslated from raw federal filings for WHITE GLOVES MOVING & INSTALLATION INC (USDOT #3912497 · MC #HI-PUC-HHG) into consumer risk tiers, fleet-adjusted ratios, and 4-year trends.
4-Year Total Complaints2023–2026
0Clean federal log
Authority Status: Active
Extortion & Pricing Flags
0Zero extortion/bait flags
Hostage: 0 · Pricing: 0 · Deceptive: 0
Fleet-Adjusted Ratio
0.00complaints / truck
10 Trucks · 0 Tractors · 0 Trailers
4-Year Risk Trajectory
Zero Incidents
Clean 4-yr history
Year-by-Year Complaint Timeline (Chronological: 2023 → 2026)
Unlike FMCSA's reverse table, follow the chronological trend from 2023 through 2026 to see if service is improving or worsening.
20233 yrs ago
0complaints
20242 yrs ago
0complaints
2025Last year
0complaints
2026Current year
0complaints
4-Yr Total
0total
100% Clean Record
All 12 Federal Categories — Grouped by Consumer Impact
We separate severe fraud/extortion warnings from routine service and paperwork logs so you can see exactly what happened.
1. Critical Scam & Extortion Indicators
High-severity consumer protection flags (Hostage loads, bait-and-switch pricing, unlicensed operations)
Hostage Goods (Unlawful Holding)
0Refusing to deliver or unload household belongings until the customer pays unauthorized extra cash or fees.
2023: 0
2024: 0
2025: 0
2026: 0
Estimates & Final Charges (Bait & Switch)
0Quoting low to win the job, then inflating the final bill beyond legal non-binding estimate limits upon delivery.
2023: 0
2024: 0
2025: 0
2026: 0
Deceptive Business Practices
0Misrepresenting broker vs. carrier status, using fake DBAs, or deceptive sales tactics.
2023: 0
2024: 0
2025: 0
2026: 0
Unauthorized Interstate Operations
0Operating commercial moving trucks or brokering moves without active federal HHG authority.
2023: 0
2024: 0
2025: 0
2026: 0
2. Service Execution, Cargo & Claims
Physical move performance (Damaged items, late deliveries, and claim payout responsiveness)
Loss & Damage to Household Goods
0Broken furniture, lost boxes, crushed items, or damage to origin/destination property during transit.
2023: 0
2024: 0
2025: 0
2026: 0
Pickup & Delivery Delays
0Missed pickup dates, weeks-long delivery delays, or failure to update customers on shipment location.
2023: 0
2024: 0
2025: 0
2026: 0
Claim Settlement Disputes
0Failing to acknowledge damage claims within 30 days or refusing to settle valid claims within 120 days.
2023: 0
2024: 0
2025: 0
2026: 0
3. Licensing, Insurance & Paperwork Compliance
Federal operating authority, BIPD/Cargo insurance filings, Bills of Lading, and scale tickets
Operating Authority Infractions
0Operating outside registered geographic scope or during temporary license suspensions.
2023: 0
2024: 0
2025: 0
2026: 0
Insurance & Surety Bond Filings
0Lapses or deficiencies in required $750K+ BIPD liability insurance, cargo coverage, or $75K broker bond.
2023: 0
2024: 0
2025: 0
2026: 0
Shipment Documentation & Bill of Lading
0Incomplete Bill of Lading, missing item inventories, or failing to provide FMCSA Rights & Responsibilities booklets.
2023: 0
2024: 0
2025: 0
2026: 0
Certified Scale & Weighing Rules
0Failing to provide certified scale weight tickets or improper weight-based billing calculations.
2023: 0
2024: 0
2025: 0
2026: 0
Other Commercial Conduct
0General administrative, tariff, or commercial compliance filings logged with the USDOT.
2023: 0
2024: 0
2025: 0
2026: 0
Motor Carrier Liability & Cargo Insurance Context
This motor carrier operates a registered physical fleet (10 trucks, 0 tractors) and is required to maintain at least $750,000 in Public Liability (BIPD) and active Household Goods Cargo insurance under 49 CFR § 387.
Safety & Complaint History
Clean Record — 0 Complaints in 4 Years
This carrier has maintained a perfect FMCSA complaint record since 2023.
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This profile aggregates public commercial records sourced directly from the Federal Motor Carrier Safety Administration (FMCSA). Data is synced monthly.